Overarching theme | Sub-theme | Illustrative quote |
---|---|---|
Delivery in a group setting | Group setting experience Considerations | “It’s probably the best way to get the maximum number of people aware at one point…” “…in a big group where you’ve got a huge range of staff, if the GPs start speaking, the admin staff will step back and not contribute.” |
User experience | Clarity Animation and videos Design issues | “I think it certainly gets the information across.” “I think the more visual the better, in my experience, I like animation and videos.” (Observation; no illustrative quote) |
Content | Raising awareness of SSM Relevance for all staff Examples of asthma action plans certification | “I think it’s really beneficial from a clinical point of view because it’s a reminder to look for the asthma action plan.” “I can imagine it would be interesting to non-medical staff probably more than medical staff. I didn’t hear anything that I didn’t know. But it wasn’t aimed at me solely so that’s fine.” “If it’s about a self-management plan, let’s have a look at one.” “…if you have, even if it’s one sheet, if you have some kind of certificate at the end…” |