Table 3 Call outcomes (for people identified via the NHSD test data). After 24 November, age range of contacts changed from 50+ to 65–75 years
Call outcomes | 13–24 Nov No. of calls | 25 Nov–4 Dec No. of calls | Total No. of calls | |||
|---|---|---|---|---|---|---|
n | % | n | % | n | % | |
Interested, information sent | 123 | 16.8% | 203 | 10.6% | 326 | 12.4% |
Enrolled over the phone | 4 | 0.5% | 87 | 4.6% | 91 | 3.4% |
Not eligible | 116 | 15.9% | 413 | 21.6% | 529 | 20.0% |
No answer, left message | 297 | 40.6% | 592 | 31.0% | 889 | 33.7% |
No answer, unable to leave message | 32 | 4.4% | 147 | 7.7% | 179 | 6.8% |
Not interested or not wish to take part | 152 | 20.8% | 363 | 19.0% | 515 | 19.5% |
Hung up, did not wish to be contacted | 0 | 0.0% | 38 | 2.0% | 38 | 1.4% |
No—other reasons | 7 | 1.0% | 65 | 3.4% | 72 | 2.7% |
Total | 731 | 100.0% | 1908 | 100.0% | 2639 | 100.0% |