I. INTRODUCTION TO PEER SUPPORT | |
a) What is a peer volunteer? | |
b) Peer volunteer qualities, skills, and expectations | |
c) Peer volunteer role, discussion themes, and frequently | |
II: BENEFITS OF PEER SUPPORT | |
a) emsp;Mothers Helping Mothers Model | |
b) Emotional, informational, and validation/appraisal support | |
c) Benefits of peer support | |
III: RELATIONSHIP DEVELOPMENT | |
a) Getting connected | |
b) Staying connected | |
c) Developing a relationship with the mother | |
IV: TECHNIQUES FOR EFFECTIVE TELEPHONE SUPPORT | |
a) Empathetic listening and reflection | |
b) Using open-ended questions | |
c) Listening to more than the words | |
d) Problem-solving and exploring options | |
V: GENERAL POSTPARTUM DEPRESSION INFORMATION | |
a) What is postpartum depression? | |
b) Incidence, symptoms, and different presentation of postpartum depression | |
c) Causes of postpartum depression | |
d) Detection and treatment of postpartum depression | |
VI: THE HELPING PROCESS | |
a) The relationship between feelings, behaviors, and thoughts | |
b) The Three-Step Helping Process | |
c) Helping the mother to develop a support system | |
d) Common maternal difficulties | |
VII: REFERRAL TO PROFESSIONAL SERVICES | |
a) What constitutes and emergency | |
b) Child abuse, child neglect, domestic violence | |
c) Possible mental health professional referral sources | |
d) What the partner can do |