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Table 6 Patient satisfaction in sub-sample of service users by trial arm

From: Promoting smoking cessation in Pakistani and Bangladeshi men in the UK: pilot cluster randomised controlled trial of trained community outreach workers

  Intervention Combined control Intervention versus combined control
  median (range) χ2 p Value
Variable     
   Convenience of service† 13 (9-15) 12 (6-15) 1.39* 0.24
   Quality of stop smoking advisor‡ 28 (23-35) 31 (19-35) 0.49* 0.49
   Overall satisfaction§ 8 (6-9) 8 (5-9) 0.64* 0.42
  1. †Three items related to convenience of service. Response categories ranged from 1 (very inconvenient/very dissatisfied) to 5 (very convenient/very satisfied).
  2. ‡Five items related to quality of stop smoking advisor. Response categories ranged from 1 (very dissatisfied) to 5 (very satisfied).
  3. §Two items related to overall satisfaction. Response categories ranged from 1 (very dissatisfied) to 5 (very satisfied) and 1 (no would not recommend service) to 4 (yes would recommend service wholeheartedly).
  4. *χ2 Test for trend.