Table 5 Overview of qualitative interviews
Stakeholder group | Time period for interviews | Number of interviewees | Focus of interviews |
|---|---|---|---|
Active participants in both health coach-led and online interventions | Twice: 3–5 months post-randomization (T0) and 12–14 months post-randomization (T3) | 70–80 participants balanced on intervention group, site, age, gender, urban/rural location, and race/ethnicity | - Motivations/expectations - Barriers/facilitators to engagement - Barriers/facilitators to skill practice and maintenance over time - Sense of perceived helpfulness for pain management or other benefits - Areas for improvement |
Participants who disengage | One interview after drop or disengagement from intervention | 20 participants balanced on intervention group | - Motivations/expectations - Barriers/facilitators to engagement - Sense of perceived helpfulness or not - Reasons for disengagement - Areas for improvement |
Health coaches | Twice: first approximately 6 months after starting and second approximately 1 year later | Approximately 11–12 health coaches each time | - Reflections on training and preparation for delivering intervention - Barriers/facilitators to reaching and engaging participants - Barriers/facilitators to teaching content and skills - Areas for improvements |
Staff supporting online program | Twice: first about 6 months of intervention start and second approximately 1 year later | Approximately 4–6 staff each time | - Reflections on onboarding and supporting participants in signing up for online program - Barriers/facilitators to reaching and engaging participants - Areas for improvements |
Healthcare leaders at participating sites | Up to 2 times: first towards end of intervention period and second approximately 6 months later | Approximately 8–10 (1 to 2 per site) | - Reactions and reflections on the two intervention groups - Current and proposed services being offered to chronic pain patients - Suggestions for adaptations for the two interventions - Barriers/facilitators to maintenance and integration of interventions - Areas for improvements |