Skip to main content

Table 2 Three phases of the structured befriending intervention

From: Resiliency Engagement and Care in Health (REaCH): a telephone befriending intervention for upskilled rural youth in the context of COVID-19 pandemic—study protocol for a multi-centre cluster randomised controlled trial

Phase Objectives Interventions
Phase 1: Proactive engagement and crisis intervention — To provide emotional support
— To provide strategies to alleviate distress and crisis
In this session the befriender will:
— Establish a positive and supportive relationship with the participant,
— Provide emotional support
— Psycho-education about COVID-19 including precautionary measures,
— Enquire about general health and biological functioning.
Phase 2: Problem-solving oriented supportive therapy — To provide strategies to solve client’s problems This includes five general stages:
— Problem orientation: Helping participant to identify the most distressing problem
— Problem definition and formulation: defining the problem based on its impact on day to day functioning
— Generation of alternatives: Helping the participant to identify alternative options
— Assist the decision-making
— Propose strategies to implement
Phase 3: Assertive linkage with community resources — To utilise community resources for the well-being
— To solve a crisis like job loss, financial insecurity, etc.
In this session, the befriender will:
— Provide practical support and information;
— Emphasise on social support and will provide strategies to improve it,
— Reassurance to the participant before termination of the session.