Data collection approach | Implementation outcomes | Outcome indicators |
---|---|---|
Patient survey (baseline, 6 months) | Adoption (mobile money) | Initiation of use of mobile money; satisfaction with the program generally and the mHealth system specifically |
Acceptability | ||
Clinical staff survey (6 months) | Acceptability | Staff support and acceptance, level of institutionalization |
Penetration | ||
Fidelity | ||
Feasibility | ||
In-depth interviews with clinic staff (6 months) | Acceptability | Staff support and acceptance, staff burden, practicality, and perceived fit |
Appropriateness | ||
Sustainability | ||
In-depth interviews with patients plus usability survey (6 months) | Acceptability | Patient satisfaction with program and delivery model, impact on patient, practicality and perceived fit, adoption of mobile money |
Appropriateness | ||
Adoption |