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Table 2 Cross-site comparison – contexts and implementation

From: Explaining the mixed findings of a randomised controlled trial of telehealth with centralised remote support for heart failure: multi-site qualitative study using the NASSS framework

 

Site A: large city, South East England

Site B: major city, Northern Ireland

Site C: major city, East Midlands

Site D: rural, South West England

Site E: major city, North West England

Site F: urban area, South East England

Site G: major town, South England

Existing service prior to SUPPORT-HF2 trial

Consultant-led clinics and inpatient management

Standard primary care diagnosis and ongoing management

Hospital HFSN team, community HFSN teams serving HFrEF only

Hospital and community HFSN teams

Hospital and community HFSN teams

Hospital and community HFSN teams

Community HFSN team in one part of CCG only

Hospital and community HFSN teams

No community HFSN team

Staff involved in SUPPORT-HF2 trial

Chief investigator, secondary care HF nurses, SUPPORT HF trial team

Local PI, 2 research nurses

Local PI, secondary care-based lead HFSN and 2 communities

Local PI, secondary care HFSNs, 2 research practitioners

Local PI, research administrator

Local PI, secondary care-based HFSN

Local PI

Setting for recruitment

Study lead nurse recruited from wards or clinics, community HF nurses in the early phase only

Research nurse recruited from CCU and other wards or by letters sent out post-discharge

Recruited by lead HFSN then later by research nurse and community HFSNs from the clinic

2 research practitioners, secondary care HFSNs and local PI recruited from wards and hospital clinics

By local PI in hospital clinic

By secondary care nurse in hospital clinic

By local PI in hospital clinic

Clinical profile of participants in this site

As per protocol, no specific distinction described.

As per protocol, no specific distinction described.

Patients were recruited only when ready for discharge from the hospital clinic or HFSN service.

As per protocol, no specific distinction described.

Patients were targeted if they were particularly unwell and deemed in need of monitoring between 6 monthly clinic visits.

In time, with appreciation of RCT design, staff avoided recruitment of any patients deemed too unstable for the control arm.

As per protocol, no specific distinction described.

How technology use by patients was supported during the trial

By CCM team

By local research nurse, supported by the CCM team

By local research nurse, supported by the CCM team

By local research nurse, supported by the CCM team

By CCM team

By CCM team

By CCM team

Extent to which the model was integrated into clinical pathways

Initially integrated, later separated due to role overlap

Limited: resistance from both hospital and community HFSNs and GPs

Partial: intention was for participants to be looked after by the CCM team, but sometimes, the hospital HFSN accessed patient data.

Partial: integrated with secondary care only as community HFSN service was resistant

Not integrated: following recruitment, participants were looked after by the CCM team.

Not integrated: following recruitment, participants were looked after by the CCM team.

Not integrated: following recruitment, participants were looked after by the CCM team.