Table 1 Initial coaching session agenda

Review the patient’s diabetes complication risk status: last HbA1c, blood pressure, lipid levels, smoking status, and calculated UKPDS 5-year cardiac risk score

Review the patient’s latest diabetes plan based on medical record progress notes and prescriptions

Coaching on dyadic approach to goal-setting and action planning

Coaching on use of positive and autonomy-supportive communication

Structured talking points for biweekly patient-supporter discussions about diabetes and action planning

Educate dyad about members of the patient’s PACT teamlet, their roles, and how to reach them

Educate dyad about diabetes risk reduction programs available in PACT

Techniques for effective and activated patient and supporter communication with patients’ medical providers