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Table 4 Delphi survey research priorities for assessing the effectiveness of missing data interventions

From: Identifying research priorities for effective retention strategies in clinical trials

Scores

Round 1

Round 2

Ranking

Missing data intervention

%1–3

%4–6

%7–9

%1–3

%4–6

%7–9

Site initiation training on missing dataa

6%

19%

75%

6%

11%

83%

1

Frequency of patient contact during the triala

3%

31%

66%

0%

21%

79%

2

Use of routinely collected dataa

6%

22%

72%

6%

17%

77%

3

Frequency and timing of remindersa

0%

34%

66%

0%

24%

76%

4

Triggered site training on missing dataa

6%

31%

64%

3%

23%

74%

5

Length/time needed to complete the questionnairea

11%

28%

61%

9%

17%

74%

6

Frequency of contact between central trial staff and investigators

11%

31%

58%

6%

26%

69%

7

Impact of site recruitment rates on data collection

9%

31%

60%

9%

23%

69%

8

Postal or online questionnaires

3%

39%

58%

3%

31%

66%

9

Frequency of questionnaires

6%

36%

58%

6%

29%

66%

10

Data collection scheduled with routine care

8%

31%

61%

9%

26%

66%

11

ONS flagging of patients

15%

27%

58%

16%

19%

66%

12

Impact of local site researcher/clinical staff continuity

6%

34%

60%

3%

32%

65%

13

Telephone reminders

9%

34%

57%

9%

26%

65%

14

Contacting GPs for missing data or to trace patients

17%

31%

51%

9%

26%

65%

14

Only collecting the primary outcome for patients with missing primary and secondary data

6%

32%

62%

6%

30%

64%

16

Email reminders

0%

45%

55%

3%

34%

63%

17

Patient data entry, e.g. use of mobile phone applications (apps), online data or other systems

9%

34%

57%

6%

32%

62%

18

Staggered per patient payments based on patient progress and data collection

9%

29%

63%

9%

29%

62%

19

A timeline reminder of participant visits for sites

11%

37%

51%

9%

32%

59%

20

Flexibility in appointment times, e.g. data collection window

6%

42%

53%

6%

37%

57%

21

Site selection strategies

11%

37%

51%

11%

31%

57%

22

Questionnaires completed in the presence of researchers/clinical staff

11%

39%

50%

11%

31%

57%

22

Case management, e.g. arranging appointments and helping patients access health care

19%

35%

45%

20%

23%

57%

24

Re-imbursement of participant expenses

11%

37%

51%

6%

38%

56%

25

Postal reminders

11%

40%

49%

9%

35%

56%

26

Questionnaires returned to local sites vs central office, e.g. is monitoring of response rates and follow-up of missing questionnaires best performed by local sites or central trial offices

9%

37%

54%

9%

35%

56%

26

Data collected by phoning the patient

11%

37%

51%

9%

37%

54%

28

Inclusion of prepaid envelope

22%

36%

42%

23%

26%

51%

29

SMS text reminders

12%

45%

42%

13%

38%

50%

30

Teleconference meetings with investigators

11%

42%

47%

9%

43%

49%

31

Clinician/researcher-collected outcomes versus PROMS (patient-reported outcome measures)

NA

NA

NA

13%

41%

47%

32

Location where questionnaires are completed, e.g. home or clinic

8%

42%

50%

9%

46%

46%

33

Retention and withdrawal information within the Patient Information Sheets

14%

42%

44%

14%

40%

46%

34

Follow-up through patient notes only

14%

43%

43%

9%

47%

44%

35

Research nurse teleconferences or face-to-face meetings

NA

NA

NA

3%

54%

43%

36

Use of social media to contact participants

13%

47%

41%

10%

48%

42%

37

Flexibility in appointment locations, e.g. home or clinic

14%

39%

47%

14%

46%

40%

38

Site newsletters

11%

44%

44%

14%

49%

37%

39

Availability of blinded outcome assessors to ensure data availability and quality

NA

NA

NA

29%

35%

35%

40

Routine site visits by CTU staff

8%

53%

39%

3%

63%

34%

41

Timing of sending questionnaires, e.g. before or shortly after a visit

11%

51%

37%

9%

57%

34%

42

Collecting multiple contact details for participants

24%

38%

38%

24%

42%

33%

43

Face-to-face meetings with investigators

6%

58%

36%

6%

63%

31%

44

Patient diaries to collect data

11%

50%

39%

14%

54%

31%

45

Total Design Method (Dillman [31]), a specific approach to maximise questionnaire response rates that utilises cover letters, reminders and resending questionnaires

16%

44%

41%

16%

53%

31%

46

Behavioural motivation strategies, e.g. workshop for patients to help facilitate completion of intervention and follow-up

24%

45%

30%

30%

42%

27%

47

Format of newsletters and mode of delivery

NA

NA

NA

12%

62%

26%

48

Offer of trial results for participants

11%

58%

31%

11%

63%

26%

49

Frequency of newsletters

8%

64%

28%

6%

74%

20%

50

Question order, e.g. health-related, generic or medical questions first

11%

61%

28%

6%

74%

20%

50

Patient newsletters

16%

59%

25%

13%

68%

19%

52

Open trial design

41%

44%

15%

42%

45%

13%

53

Timing of monetary/gift voucher for participants, e.g. given conditionally on completion of assessment or unconditionally at the beginning or end of trial

29%

47%

24%

27%

61%

12%

54

Monetary incentives or gift voucher incentives for participants

29%

44%

26%

30%

58%

12%

55

Transport to and from appointments

14%

63%

23%

15%

76%

9%

56

Taking contact details for friends/family of participants

31%

50%

19%

32%

61%

6%

57

Gift for participant

42%

45%

13%

42%

52%

6%

58

Prize draw limited to trial participants

41%

44%

16%

34%

59%

6%

59

Enhanced cover letter

24%

55%

21%

21%

73%

6%

60

Trial certificate

44%

50%

6%

50%

44%

6%

61

Trial website

31%

53%

17%

26%

69%

6%

62

The use of a Freephone number for updating participant’s contact details

35%

58%

6%

40%

57%

3%

63

Trial identity cards

39%

52%

10%

42%

55%

3%

64

Use of social media to contact site staff

33%

55%

12%

38%

59%

3%

65

Gift for site staff

45%

52%

3%

36%

61%

3%

66

Christmas and/or birthday cards for participants

48%

45%

6%

64%

33%

3%

67

Type of post used, e.g. priority, standard or recorded post

34%

54%

11%

29%

68%

3%

68

Personal touch, e.g. handwritten letter or addition of post it notes

26%

71%

3%

27%

73%

0%

69

Offer of a crèche service

50%

46%

4%

57%

43%

0%

70

Christmas cards for site staffb

67%

33%

0%

82%

18%

0%

71

  1. aConsensus was achieved that the future research was of critical importance. bConsensus was achieved that future research was not important
  2. CTU Clinical Trial Unit, GP general practitioner, NA not applicable, ONS Office for National Statistics, SMS short message service