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Table 3 Missing data interventions and reported evaluations into their effectiveness (registered Clinical Trial Unit (CTU) survey Questions 6 and 7)

From: Identifying research priorities for effective retention strategies in clinical trials

Missing data intervention

Respondents who have used the intervention (% of all survey respondents, n = 33)

Used routinely (% of all survey respondents, n = 33)

Used occasionally (% of all survey respondents, n = 33)

No response for frequency of use (% of respondents who used intervention)

Before/after evaluation (informal)

Nested RCT evaluation (formal)

Total evaluations

Newslettersa

30 (91%)

23 (70%)

5 (15%)

2 (7%)

2

2

4

A timeline of participant visits for sites

24 (73%)

19 (58%)

4 (12%)

1 (4%)

0

0

0

Inclusion of prepaid envelope (questionnaires)b

28 (85%)c

19 (58%)

6 (18%)

1 (4%)

0

1

1

Telephone reminders

28 (85%)

18 (55%)

9 (27%)

1 (4%)

2

1

3

Data collection scheduled with routine care

25 (76%)

18 (55%)

6 (18%)

1 (4%)

1

1

2

Site initiation training on missing data

19 (58%)

18 (55%)

0 (0%)

1 (5%)

0

0

0

Investigator meetings face to face

22 (67%)

17 (52%)

5 (15%)

0 (0%)

0

1

1

Routines site visits by CTU staff

23 (70%)

15 (45%)

8 (24%)

0 (0%)

1

0

1

Targeted recruitment of sites/GPs

21 (64%)

15 (45%)

6 (18%)

0 (0%)

0

2

2

Flexibility in appointment times

21 (64%)

15 (45%)

4 (12%)

2 (10%)

1

1

2

Communication of trial results

20 (61%)

15 (45%)

3 (9%)

2 (10%)

1

0

1

Investigator teleconferences

22 (67%)d

15 (45%)

8 (24%)

0 (0%)

0

1

1

Questionnaires completed in clinicb

22 (67%)

15 (45%)

5 (15%)

2 (9%)

1

1

2

Minimising frequency of questionnairesb

21 (64%)

15 (45%)

3 (9%)

3 (14%)

0

0

0

Short questionnaireb

24 (73%)

14 (42%)

9 (27%)

1 (4%)

0

1

1

Collecting multiple contact details

22 (67%)

13 (39%)

8 (24%)

1 (5%)

2

1

3

Email reminders

21 (64%)

13 (39%)

6 (18%)

2 (10%)

4

0

4

Postal reminders

23 (70%)

12 (36%)

10 (30%)

1 (4%)

2

2

4

Total design method for Questionnairesb

15 (46%)

12 (36%)

3 (9%)

0 (0%)

1

1

2

Re-imbursement of participant expenses

24 (73%)e

11 (33%)

12 (36%)

0 (0%)

1

1

2

Triggered site training on missing data

23 (70%)

11 (33%)

12 (36%)

0 (0%)

0

0

0

Use of routinely collected data

29 (88%)

10 (30%)

17 (52%)

2 (7%)

2

1

3

Contact GPs for missing data/trace patients

27 (82%)

10 (30%)

14 (42%)

3 (11%)

0

1

1

Patient diaries

26 (79%)

10 (30%)

13 (39%)

3 (12%)

1

0

1

Enhanced cover letter (questionnaires)b

14 (43%)

9 (27%)

5 (15%)

0 (0%)

1

2

3

Staggered per patient payments to sites

20 (61%)

8 (24%)

12 (36%

0 (0%)

0

0

0

Patient data entry

18 (55%)

8 (24%)

8 (24%)

2 (11%)

0

1

1

Trial identity cards

14 (43%)

8 (24%)

5 (15%)

1 (7%)

0

0

0

Telephone questionnaires

20 (61%)

7 (21%)

11 (33%)

2 (10%)

2

1

3

Trial website

18 (55%)

7 (21%)

10 (30%)

1 (6%)

0

0

0

Taking contact details for a friend/family

13 (40%)

7 (21%)

6 (18%)

0 (0%)

0

1

1

Long but clear questionnaireb

10 (31%)

7 (21%)

2 (6%)

1 (10%)

0

0

0

Only collecting the primary outcome for patients with missing data

17 (52%)

6 (18%)

10 (30%)

1 (6%)

2

1

3

Gift

18 (55%)

6 (18%)

10 (30%)

2 (11%)

1

1

2

ONS flagging

16 (49%)e

6 (18%)

7 (21%)

2 (13%)

0

0

0

Flexibility in appointment locations

14 (43%)

6 (18%)

6 (18%)

2(14%)

1

0

1

Money/gift voucher given on completion of a milestone

17 (52%)

5 (15%)

12 (36%)

0 (0%)

1

0

1

Contacting patients between visits

13 (40%)

4 (12%)

9 (27%)

0 (0%)

0

0

0

Christmas and birthday cards

13 (40%)

4 (12%)

9 (27%)

0 (0%)

0

1

1

Freephone number for updating contact

7 (22%)

4 (12%)

3 (9%)

0 (0%)

0

0

0

Follow-up through patient notes only

19 (58%)e

3 (9%)

15 (45%)

0 (0%)

0

0

0

Transport to and from appointments

8 (25%)

3 (9%)

4 (12%)

1 (13%)

0

0

0

SMS text reminders

16 (49%)e

2 (6%)

13 (39%)

0 (0%)

3

1

4

Trial certificate

8 (25%)

2 (6%)

6 (18%)

0 (0%)

0

0

0

Medical questions first in questionnaireb

2 (7%)

2 (6%)

0 (0%)

0 (0%)

0

0

0

Generic questions first in questionnaireb

3 (10%)

2 (6%)

0 (0%)

1 (33%)

0

0

0

Questionnaires sent less than 3 weeks after a visitb

2 (7%)

2 (6%)

0 (0%)

0 (0%)

0

0

0

Other (questionnaires) b

2 (7%)

2 (6%)

0 (0%)

0 (0%)

0

0

0

Money/gift voucher given regardless

8 (25%)

1 (3%)

7 (21%)

0 (0%)

1

2

3

Case management

3 (10%)

1 (3%)

2 (6%)

0 (0%)

0

0

0

Other

2 (7%)

1 (3%)

1 (3%)

0 (0%)

0

0

0

Personal touch (questionnaires)b

9 (28%)

1 (3%)

8 (24%)

0 (0%)

0

0

0

Questions about health issue first in questionnaireb

1 (4%)

1 (3%)

0 (0%)

0 (0%)

1

0

1

Questionnaires sent before clinic visitb

5 (16%)

1 (3%)

4 (12%)

0 (0%)

0

1

1

Prize draw limited to trial participants

6 (19%)

0 (0%)

6 (18%)

0 (0%)

0

0

0

Social media

5 (16%)e

0 (0%)

3 (9%)

1 (20%)

0

0

0

Priority or recorded post (questionnaires)b

4 (13%)

0 (0%)

3 (9%)

1 (25%)

0

0

0

Crèche service

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0

0

0

Behavioural motivation

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0

0

0

Charity donation

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0

0

0

National lottery ticket or similar public draw

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0

0

0

Total

35

31

66

Number of strategies that have been evaluated (% of all strategies, n = 59)

23 (39%)

26 (44%)

36 (61%)

  1. aOne case where the newsletters were used with patients only, nine cases where newsletters were used with both patients and research sites, and 20 cases where they were only used with research sites. bStrategies used to enhance questionnaire response rates from Question 7 of the registered CTU survey cTwo respondent stated that they would not use this intervention again. dOne person reported both occasional and routine use. eOne respondent stated that they would not use this intervention again
  2. CTU Clinical Trial Unit, GP general practitioner, ONS Office for National Statistics, RCT randomised controlled trial, SMS short message service