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Components of the intervention
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I. Training in performing case conferences
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Aim and structure of CCs, NDB model, communication rules, use of IdA (only in the IdA intervention group)
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Unit leaders, manager of the nursing home and members of care teams
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Half a day
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II. Case conferences with support (training on the job)
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Conducting CCs supported by the experts; the experts assist the moderator, are involved in the discussions, and provide advice
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Members of care teams and experts
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Minimum 2 case conferences within 3 months
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III. Case conferences without support
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Conducting CC unaided
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Members of care teams
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Minimum 3 case conferences within 4 months
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Educational strategy for the implementation
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I. Kick-off meetings
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Information concerning the project/intervention and data collection, time frame, organizational aspects
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Participating care team members
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90 minutes
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II. Training in dementia and challenging behavior
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Diagnosis of dementia, forms and symptoms of dementia, causes of challenging behavior and management of challenging behavior
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Members of care teams
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Half a day
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III. Training in moderation of case conferences
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Training in moderation techniques
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2 nursing staff from each unit
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2 days
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IV. Training in development of implementation strategy for management
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A steering group will be formed to develop an implementation plan
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Unit leaders, manager of the nursing home, moderators, project manager
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2 days
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V. Telephone-hotline and reminders
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Questions concerning the CCs and reminders via phone call to conduct CCs regularly
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All participants
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During the intervention
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