From: Barriers encountered during enrollment in an internet-mediated randomized controlled trial
Common Themes among Help Tickets Generated by Potential Participants (a single help ticket may be coded in more than one theme) | # of Help Tickets (N = 623) | % of Help Tickets |
---|---|---|
Enrollment process questions | 298 | 48% |
Medical clearance | 211 | 34% |
Questions about the pedometer or uploading pedometer data | 196 | 31% |
Problems accessing/using the internet | 60 | 10% |
Questions about baseline survey | 43 | 7% |
Problems getting study emails | 38 | 6% |
Question about dropping out of the study | 38 | 6% |