Table 2 Key sequences of both models of case conferences and the differences between models

Approach of understanding

Process of understanding in a narrative approach (Neo), without any assessment instrument

Process of understanding using an assessment instrument (IdA) in case conferences

Sequences

1. Preparation of the case conference

2. Introduction (Welcoming, timeframe, roles)

3. Description of the problem Detailed narrative description of the case (what is the problem?)

3. Description of the problem Systematic description of the behavior using the questions of the assessment instrument (IdA)

4. Analysis of the situation Finding possible reasons for the behavior within the team

4. Analysis of the situation Finding reasons for the behavior using the questions of the assessment instrument (IdA)

5. Planning of care interventions (based on the analysis of the situation)

6. Closing (for example, personal reflection—what have I learned from the case?)

7. Post-processing of the CC (for example, responsibility to transfer the results into daily care routines)